Harvest Right Oil Free Pump
Product Description
The Harvest Right oil-free vacuum pump is compatible with any size freeze dryer. It is quiet, efficient, and user-friendly. Unlike traditional vacuum pumps, this oil-free model does not require oil changes or regular maintenance, making it a low-maintenance option for your freeze drying needs.
Product Specifications
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Voltage: 115V, 60Hz (Standard)
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Plug: US 110V
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Intake Port: 3/4 JIC flare
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Dimensions: 13 1/2" W x 22 1/4" L x 15 1/4" H
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Weight: 53 lbs
Warranty & Return Policy
Money-Back Guarantee:
Customers can cancel their order before shipment and receive a refund, minus a 3% fee to cover the credit card processing costs incurred by Harvest Right.
Once the freeze dryer has shipped, customers may return it within 30 days of the shipping date for a refund, minus shipping fees and a 15% restocking fee.
3-Year Limited Warranty
This warranty covers all Harvest Right Freeze Dryers sold after February 1, 2019.
Full One-Year Warranty (for the continental U.S. 48 states only)
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Warranty Period: One year from the original shipment date.
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Coverage: Includes the Premier oil vacuum pump and oil-free vacuum pumps.
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Harvest Right’s Responsibility: We will repair or replace any defective parts of the freeze dryer and/or vacuum pump, at our discretion, if proven defective due to workmanship or materials.
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Consumer’s Responsibility: Consumers are responsible for service call costs. Additionally, the consumer may be responsible for replacement parts if the defect is due to misuse or neglect.
Limited 3-Year Warranty
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Warranty Period: The second and third years from the original ship date.
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Coverage: Includes repair or replacement of parts of the sealed refrigeration system (compressor, condenser, evaporator, tubing) that fail due to defects in workmanship or materials.
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Consumer’s Responsibility: Consumers are responsible for diagnostic charges and transportation costs for service.
Limited Warranty (Alaska, Hawaii, Canada, and Puerto Rico)
- The terms are the same as above, but service will be provided by the customer or an approved local service provider.
- The consumer is responsible for transportation costs to the repair shop or for technician travel costs. If the product needs to be shipped to Harvest Right for repair, a shipping credit may apply, determined at the time of shipping.
Limited International Warranty (Countries not listed above)
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Warranty Period: One year from the original shipment date.
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Coverage: Includes phone and email support, and parts deemed necessary for repairs at Harvest Right’s discretion.
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Consumer’s Responsibility: Consumers are responsible for local service costs and shipping fees for parts or repairs. Costs for transporting parts to and from Harvest Right are the consumer’s responsibility.
Consumer Responsibilities Under Warranty
This warranty applies only to freeze dryers operated in clean environments and according to Harvest Right’s guidelines. Consumers are responsible for:
- Using the appliance properly as instructed.
- Proper installation in accordance with provided guidelines and local electrical codes.
- Connecting to a properly grounded power supply with sufficient voltage.
- Operating the appliance in a well-ventilated area with temperatures between 35°F (2°C) and 95°F (35°C).
- Avoiding damage during or after installation (e.g., lifting the unit by the door).
- Maintaining and operating the freeze dryer and vacuum pump properly.
- Ensuring that freeze-dried foods are completely dry before packaging.
- Using durable, airtight containers to store freeze-dried material.
- Including fresh, properly functioning oxygen absorbers in sealed containers with freeze-dried goods.
Harvest Right is not responsible for the quality of the freeze-dried food or materials or for the packaging of these items.
Exclusions from Warranty
This warranty does not cover:
- Any modifications or aftermarket accessories that void the warranty.
- Indirect or incidental damages (e.g., property damage or lost revenue).
- Service calls not related to defects or malfunctions.
- Damages caused by unauthorized services.
- Use of non-Harvest Right parts or repair materials.
- Damage from external causes (e.g., misuse, abuse, or acts of nature).
- Products with altered or removed serial numbers.
- Use of extension cords instead of direct electrical connections.
- Claims for personal injury or loss of profit.
- Products purchased by individuals who are not the original owner.
Service Information
To validate the warranty, consumers must keep their original proof of purchase. The written warranty grants you specific legal rights, and you may have additional rights depending on your state or region. For warranty service, please contact Harvest Right directly:
Harvest Right
95 North Foxboro Drive, Ste. 100
North Salt Lake, UT 84054
USA
Phone: 801-386-8960