Privacy policy

 

Effective Date: May 10, 2026

1. Introduction
Off Grid Selection ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

2. Definitions

  • Customer: A person who places an order on our website or contacts us about our products.

  • Personal Information: Information that identifies you, such as your name, email address, mailing address, billing information, and phone number.

  • Cookie: A small piece of data stored in your browser to remember your session and preferences.

3. Information We Collect
We collect information you provide directly when you place an order, create an account, contact us, or subscribe to emails.

We may also automatically collect basic technical information when you visit our site, including your IP address, browser type, device information, and usage data.

4. How We Use Your Information

  • To process and fulfill your orders, including sharing your shipping address with manufacturers or distributors

  • To respond to customer service requests and inquiries

  • To send transactional emails (order confirmations, shipping notifications, return updates)

  • To send marketing emails when you have opted in (you may unsubscribe at any time)

  • To improve our website and services

  • To prevent fraud and comply with legal obligations

5. Sharing Your Information
We share your information only with parties necessary to fulfill your order or operate our business:

  • Manufacturers and distributors that ship your order directly to you

  • Shipping carriers (UPS, FedEx, USPS, freight carriers)

  • Payment processors for transaction processing

  • Service providers used to operate the store (Shopify, email platforms, analytics tools)

  • Legal authorities when required by law

We do not sell your personal information to third parties.

6. Cookies
We use cookies and similar technologies to keep your cart, remember your preferences, and understand how visitors use our website.

7. Data Security
We use SSL encryption for all data transmitted between your browser and our website. Payment data is processed securely through trusted providers and is not stored on our servers.

8. Data Retention
We retain your information only as long as necessary to fulfill orders, provide customer support, and comply with legal requirements.

9. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information.

10. Children’s Privacy
Our website and products are not intended for children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date at the top will reflect the most recent version.

12. Contact
Questions about this policy? Contact us:

Email: support@offgridselection.com
Phone: +1 (734) 228-0441
Address: Off Grid Selection, 4403 Tosi Circle, Stevensville, Michigan 49127, United States