Cancellation Policy
Cancellations
If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched.
Orders can be canceled for a full refund before they have been shipped. To cancel, please contact us immediately at support@offgridselection.com. Orders that have already been shipped will fall under our 30-Day Return Policy.
Shipping & Delivery
Orders will arrive in 5-7 business days. See policy
No, we do not ship over seas. We only ship in the United States, excluding Alaska, Hawaii and Puerto Rico.
Product & Returns
We hope to satisfy your needs with the product you have purchased, but if for any reason you need to return a product, we do accept returns. If the unit has been installed, tested, unboxed or used, we will not accept the return. Pictures of the product need to be emailed to support@offgridselection.com. Any orders outside of the 30 day return window, will not have the opportunity to return their product. See policy
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.