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Product Description
Harvest Right Oil Filter
Description
- The filter is not dishwasher safe.
- Only use the filter with vacuum pump oil.
First Use:
- Unbox the cartridge and insert it into the cartridge holder.
- Press the cartridge firmly until it seals tightly.
Optional: Use the dial on the lid to note the month you last filtered the oil, for easy tracking.
Oil Filtration Instructions:
- Open the oil reservoir's drain valve to allow oil to drain into the filter. Lift the rear of the vacuum pump slightly to ensure all the oil is drained.
- Wait for the oil to filter through the system.
- After filtering, the oil and any water will separate naturally. The oil will float on top, while the water sinks to the bottom.
- Remove the water by pouring it off, leaving the oil behind. Do not pour the water back into the vacuum pump, as this can damage it.
- Pour the filtered or fresh oil into your vacuum pump.
How to Know Your Oil is Clean:
- The oil should be free of debris or particles.
- It should not appear milky or cloudy.
- It should be clear, typically yellow or amber in color.
- Your vacuum pump should achieve a suitable pressure (measured in mTorr) for freeze-drying.
When to Replace Your Oil Filter:
- If the oil no longer drains through the filter (which can happen as debris builds up).
- If the oil isn’t being properly cleaned (e.g., if it remains milky or full of debris).
How to Replace the Oil Filter:
- Replace the cartridge or order a new set from Harvest Right.
- Cartridges typically need to be replaced after 15-20 uses, or sooner if the oil quality is poor.
What's Included:
- One free oil filter is included with each freeze dryer purchase.
Product Warranty and Return Policy
Money-Back Guarantee:
- Customers may cancel orders before shipment for a full refund, minus a 3% fee to cover credit card processing costs.
- If your freeze dryer ships and it's within 30 days, you may return it for a refund, less shipping charges and a 15% restocking fee.
3-Year Limited Warranty:
- All Harvest Right Freeze Dryers sold after February 1, 2019 are covered by this warranty.
One-Year Warranty (Continental U.S. only):
- Warranty Period: 1 year from the original ship date.
- Included: Premier oil vacuum pump and oil-free vacuum pumps.
- Harvest Right’s Responsibility: Repair or replace defective parts in the freeze dryer and vacuum pump, at our discretion.
- Consumer Responsibility: Costs for service calls and replacement parts due to misuse or neglect.
Limited 3-Year Warranty:
- Warranty Period: Covers the 2nd and 3rd years from the original ship date.
- Harvest Right’s Responsibility: Repair or replace any part of the sealed refrigeration system (compressor, condenser, evaporator, tubing) if defective.
- Consumer Responsibility: Diagnostic charges, transportation, and delivery costs related to repairs.
Limited Warranty (Alaska, Hawaii, Canada, Puerto Rico):
- Same terms as above, but the consumer is responsible for transportation or technician travel costs.
- If the product needs to be shipped back to Harvest Right for repairs, the consumer is eligible for a shipping credit (as determined by Harvest Right).
International Warranty:
- Warranty Period: 1 year from the original ship date.
- Included: Premier oil vacuum pump and oil-free vacuum pumps.
- Harvest Right’s Responsibility: Provide support through phone and email and, at our discretion, send necessary replacement parts.
- Consumer Responsibility: Local service costs, replacement parts for misuse, and shipping costs for parts from Harvest Right.
Consumer Responsibilities:
The warranty covers freeze dryers used in clean environments and operated according to the Harvest Right instructions. Consumers are responsible for:
- Proper use of the appliance as outlined in the instructions.
- Correct installation following the provided instructions and local electrical codes.
- Connecting the appliance to a grounded power supply with the correct voltage and replacing blown fuses.
- Ensuring the appliance operates in a clean, well-ventilated space (temperature range 35°F to 95°F).
- Preventing damage during installation (do not lift the unit by the door).
- Regular maintenance and proper operation of the freeze dryer and vacuum pump.
- Ensuring food or materials are fully freeze-dried before packaging.
- Using durable, sealed containers that prevent moisture or air from entering.
- Including fresh, non-expired oxygen absorbers in sealed containers.
Harvest Right is not responsible for the quality of the freeze-dried food or materials or the packaging process.
Warranty Exclusions:
The warranty is voided under the following circumstances:
- Any modifications or after-market accessories.
- Incidental or consequential damages (e.g., property damage, expenses).
- Service calls unrelated to workmanship or material defects.
- Unauthorized repairs or parts not sourced from Harvest Right.
- Damage from misuse, inadequate power supply, or environmental factors.
- Products with altered or missing serial numbers.
- Use of an extension cord instead of a direct power connection.
- Claims for personal injury or economic loss.
- Non-original owners (warranty is not transferable).
Service:
It is the consumer's responsibility to verify the warranty period by keeping a record of the original purchase date. The warranty provides specific legal rights, and you may have other rights depending on your state. For warranty service, contact Harvest Right directly:
Harvest Right
95 North Foxboro Drive, Ste. 100
North Salt Lake, UT 84054
USA
Phone: 801-386-8960
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